v7v7vip Privacy Policy

This Privacy Policy applies to all individuals who access or use the v7v7vip platform — whether through the website at v7v7vip.vu or through the v7v7vip mobile app. It covers registered account holders and visitors who browse without registering.

By using the platform, you acknowledge that you have read this Privacy Policy and understand how your personal data is handled. This policy is to be read together with the Terms and Conditions and the Responsible Gaming policy.

We collect personal data in two main ways: information you give us directly, and information generated automatically by your use of the platform. Here is a breakdown of each category.

Information You Provide Directly

• Registration data: Your full name, date of birth, email address, mobile number, and the username and password you choose when creating your account.
• KYC identity documents: A copy of your government-issued Philippine ID (e.g., passport, driver's licence, PhilSys ID, UMID), and a selfie photo where required for identity verification.
• Payment information: Your Philippine bank account details or e-wallet account name/number (e.g., GCash, Maya) as provided for withdrawal processing. We do not store full card numbers.
• Support communications: Any information you provide when you contact our support team, including messages, attachments, and your contact details at the time.

Information Collected Automatically

• Usage and activity data: Games played, bets placed, session duration, pages visited, and transaction history within your account.
• Device and technical data: Your IP address, device type, operating system, browser type, and approximate location data derived from your IP address.
• Cookies and similar technologies: Session cookies necessary for the platform to function, and analytics cookies to help us understand how the platform is used. See Section 6 for more detail.

We use your personal data only for the purposes described below. We do not use your data for purposes incompatible with those you would reasonably expect when using an online gaming platform.

We process your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the account agreement — including account management, payment processing, and KYC.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and improvement of services, where these interests do not override your rights.
• Legal obligation: Processing required to comply with applicable Philippine law, including record-keeping and identity verification requirements.
• Consent: Where we process data based on your consent (e.g., optional communications), you may withdraw that consent at any time by contacting [email protected].

v7v7vip does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share data only in the limited circumstances below, and only with service providers who are bound by appropriate data protection obligations.

• Payment processors: To process PHP deposits and withdrawals via local bank transfers and e-wallets. These providers receive only the data necessary to complete your transaction.
• KYC verification providers: To verify your identity against your submitted documents as required for account security and compliance.
• Analytics and technical providers: To support platform infrastructure, performance monitoring, and aggregate usage analytics. Personal identifiers are minimised or removed where possible.
• Legal authorities: Where required by applicable Philippine law, a valid court order, or a request from a competent authority, we may disclose data as legally required.

v7v7vip uses cookies and similar technologies on the platform. Cookies are small text files stored on your device that help the platform function and allow us to understand how it is being used.

• Essential cookies: Required for the platform to function — these enable login sessions, account security checks, and navigation. You cannot opt out of essential cookies while using the platform.
• Analytics cookies: Used to collect aggregate data about how players use the platform — which pages are visited most, how long sessions last, and so on. This data is used to improve the platform experience. Analytics data is not linked to your personal identity where avoidable.
• Security cookies: Used to detect and prevent fraudulent activity, including unusual login patterns and bot activity.

You can manage or delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may work less smoothly without them.

Protecting your personal data is a priority at v7v7vip. We implement technical and organisational security measures appropriate to the type of data we hold and the risks involved.

• All data transmitted between your device and the v7v7vip platform is encrypted using SSL (Secure Socket Layer) technology.
• Sensitive account actions — including withdrawals — require OTP (One-Time Password) verification sent to your registered mobile number.
• Access to personal data internally is restricted to team members who need it to perform their job functions, and is subject to confidentiality obligations.
• KYC documents are stored securely and handled in accordance with our data retention policy.

We retain your personal data for as long as your account is active and for a period after your account is closed, as required by applicable law and for legitimate business purposes. Specific retention periods depend on the type of data:

• Account and identity data: Retained for the duration of your account and for a reasonable period after closure to comply with legal obligations and resolve any disputes.
• KYC documents: Retained as required to comply with applicable Philippine law and for the period necessary to resolve any identity-related disputes.
• Transaction history: Retained for the period required by applicable financial record-keeping law, typically a minimum of five years.
• Support communications: Retained for a reasonable period after the matter is resolved, to maintain a record of the issue and our response.

Once data is no longer required for any of the above purposes, we will securely delete or anonymise it. Anonymised data — which can no longer identify you — may be retained for aggregate analytics purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by v7v7vip:

• Right to be informed: You have the right to know what personal data we hold about you and how it is used — this Privacy Policy fulfils that obligation.
• Right of access: You may request a copy of the personal data we hold about you. Requests can be submitted to [email protected].
• Right to correction: If any of your personal data is inaccurate, you may request that we correct it. You can update basic account details directly in your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes described in this policy, subject to our legal retention obligations.
• Right to data portability: You may request that we provide your personal data in a portable, machine-readable format where technically feasible.
• Right to object: You may object to certain types of processing, including any processing based on legitimate interests where you believe your rights and freedoms override those interests.

v7v7vip is strictly an adults-only platform. You must be at least 21 years of age to register and use the platform. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the platform, please contact [email protected].

v7v7vip may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When we make changes, the updated version will be published on this page with a revised effective date.

For significant changes that materially affect how your data is handled, we will notify registered account holders. Your continued use of the platform after any update is published constitutes your acknowledgment of the revised Privacy Policy.

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact the v7v7vip team: